Comments on: I am a survivor of American Flight 137 http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/ Mon, 01 Dec 2008 17:49:38 +0000 http://wordpress.org/?v=2.6 By: AllAmericanLimo http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-1598 AllAmericanLimo Wed, 01 Oct 2008 03:45:59 +0000 http://www.gelatobaby.com/?p=71#comment-1598 I think the thing that matters most was that you were safe. Being in that situation must be very traumatic for you. I had experienced totally undesirable accidents, accidents you would not think you get yourself into. But at the end of it, even though we have lost our properties(which meant that we have to start from scratch), my family and I were still thankful all of us were injured or died in the accident.^ ^ I think the thing that matters most was that you were safe. Being in that situation must be very traumatic for you. I had experienced totally undesirable accidents, accidents you would not think you get yourself into. But at the end of it, even though we have lost our properties(which meant that we have to start from scratch), my family and I were still thankful all of us were injured or died in the accident.^ ^

]]> By: airport transportation long island ny http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-1414 airport transportation long island ny Mon, 21 Jul 2008 05:30:22 +0000 http://www.gelatobaby.com/?p=71#comment-1414 I haven't flown since..(well, I haven't moved out of my town ever..^^)I love to try and experience how it is taking the airplane..but situations like these kinda scare me..I understand accidents know no public transpo..may it be in the plane..cab or train..those plane accidents I see in movies..the sides of the plane just rip off and people are thrown outside and what is very horrifying is getting suck in th propeller..that is just morbid..it gives me goosebumps.. I haven’t flown since..(well, I haven’t moved out of my town ever..^^)I love to try and experience how it is taking the airplane..but situations like these kinda scare me..I understand accidents know no public transpo..may it be in the plane..cab or train..those plane accidents I see in movies..the sides of the plane just rip off and people are thrown outside and what is very horrifying is getting suck in th propeller..that is just morbid..it gives me goosebumps..

]]> By: Gelatobaby » Blog Archive » Eat My Words: That wedding in Helsinki http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-943 Gelatobaby » Blog Archive » Eat My Words: That wedding in Helsinki Thu, 01 May 2008 22:24:42 +0000 http://www.gelatobaby.com/?p=71#comment-943 [...] a faraway land to eat beef donuts, blow glass, relive some childhood textile fantasies and take a lovely unexpected holiday in Scotland on the way home. I also attended an exceptional wedding, which you can now read all about in the [...] [...] a faraway land to eat beef donuts, blow glass, relive some childhood textile fantasies and take a lovely unexpected holiday in Scotland on the way home. I also attended an exceptional wedding, which you can now read all about in the [...]

]]> By: Alissa http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-167 Alissa Thu, 20 Mar 2008 06:09:43 +0000 http://www.gelatobaby.com/?p=71#comment-167 Anyone else have any luck getting more than the 10,000 miles? I just got my Platinum card in the mail (oh, the irony) which prompted me to send another email pleading my case for at least a complimentary domestic round-trip ticket. You get at least that for surrendering your seat VOLUNTARILY. Anyone else have any luck getting more than the 10,000 miles? I just got my Platinum card in the mail (oh, the irony) which prompted me to send another email pleading my case for at least a complimentary domestic round-trip ticket. You get at least that for surrendering your seat VOLUNTARILY.

]]> By: Chris Thompson http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-129 Chris Thompson Wed, 12 Mar 2008 19:14:40 +0000 http://www.gelatobaby.com/?p=71#comment-129 I too was there--and coming from Helsinki no less! You captured the spirit of the post-landing adventure perfectly. I have to say though, the people in Glasgow seemed to be much more interested in making our stay palatable than did the American Airlines people on the phone. And watching the Boots cashiers play "Price is Right" was fantastic. I remember winning the argument that a box of tea was indeed food and should be covered by the voucher. CT I too was there–and coming from Helsinki no less! You captured the spirit of the post-landing adventure perfectly. I have to say though, the people in Glasgow seemed to be much more interested in making our stay palatable than did the American Airlines people on the phone. And watching the Boots cashiers play “Price is Right” was fantastic. I remember winning the argument that a box of tea was indeed food and should be covered by the voucher.

CT

]]> By: Scott http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-115 Scott Sun, 09 Mar 2008 08:12:20 +0000 http://www.gelatobaby.com/?p=71#comment-115 Crazy! Too bad they couldn't have given you miles on a different airline. The next time I see you remind me to tell you about the first time I ever got on a plane, which was supposed to be a direct trip from Boston to Paris but ended up taking 44 hours--thanks to an actual (defused) bomb, an emergency landing, a night spent in an empty TAP terminal, an unscheduled stop in Zurich and a midnight bus ride through the Black Forest to an abandoned ski resort. Crazy! Too bad they couldn’t have given you miles on a different airline.

The next time I see you remind me to tell you about the first time I ever got on a plane, which was supposed to be a direct trip from Boston to Paris but ended up taking 44 hours–thanks to an actual (defused) bomb, an emergency landing, a night spent in an empty TAP terminal, an unscheduled stop in Zurich and a midnight bus ride through the Black Forest to an abandoned ski resort.

]]> By: Gelatobaby » Blog Archive » Flavor of the Week: Lagged http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-112 Gelatobaby » Blog Archive » Flavor of the Week: Lagged Sat, 08 Mar 2008 02:15:32 +0000 http://www.gelatobaby.com/?p=71#comment-112 [...] « I am a survivor of American Flight 137 [...] [...] « I am a survivor of American Flight 137 [...]

]]> By: Alissa http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-111 Alissa Fri, 07 Mar 2008 17:36:24 +0000 http://www.gelatobaby.com/?p=71#comment-111 <i>Received via email today</i>: Dear Ms. Walker: Our manager in London was concerned and asked us to follow up with you regarding your flight with us on March 3. We can understand how frustrating that trip must have been. We are very sorry for all the difficulties you encountered when flight 137 made an unscheduled stop in Glasgow. As our personnel indicated at the time, a mechanical problem developed en route to Los Angeles, and the flight landed in Glasgow so that our specialists could take a look at the problem. Upon evaluation, it was determined the aircraft would need to be taken out of service for repairs. While our personnel worked hard to minimize the inconvenience, we know that many of our customers' important plans were disrupted. I am truly sorry. In appreciation for your patience, we've added 10,000 Customer Service bonus miles to your AAdvantage® account. You should see this mileage adjustment inyour account very soon, and you can view this activity via AA.com at http://www.aa.com/AAdvantage. I hope this gesture of goodwill helps restore your confidence in us. Your loyalty is important to us and I would like to assure you that we are committed to getting you to your destination as planned. Sometimes, as on March 3, flights won't operate as planned but our goal is to keep those times to a minimum. I know your next trip with us will go much more smoothly than this one did. We will look forward to welcoming you on board soon. Sincerely, B. J. Russell Customer Relations American Airlines This is an outgoing only email address. Please do not reply. Received via email today:

Dear Ms. Walker:

Our manager in London was concerned and asked us to follow up with you regarding your flight with us on March 3. We can understand how frustrating that trip must have been. We are very sorry for all the difficulties you encountered when flight 137 made an unscheduled stop in Glasgow.

As our personnel indicated at the time, a mechanical problem developed en route to Los Angeles, and the flight landed in Glasgow so that our specialists could take a look at the problem. Upon evaluation, it was determined the aircraft would need to be taken out of service for repairs. While our personnel worked hard to minimize the inconvenience, we know that many of our customers’ important plans were disrupted. I am truly sorry.

In appreciation for your patience, we’ve added 10,000 Customer Service
bonus miles to your AAdvantage® account. You should see this mileage adjustment inyour account very soon, and you can view this activity via AA.com at http://www.aa.com/AAdvantage. I hope this gesture of goodwill helps restore your confidence in us.

Your loyalty is important to us and I would like to assure you that we are committed to getting you to your destination as planned. Sometimes, as on March 3, flights won’t operate as planned but our goal is to keep those times to a minimum. I know your next trip with us will go much more smoothly than this one did. We will look forward to welcoming you on board soon.

Sincerely,

B. J. Russell
Customer Relations
American Airlines

This is an outgoing only email address. Please do not reply.

]]> By: Rob http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-110 Rob Fri, 07 Mar 2008 17:17:47 +0000 http://www.gelatobaby.com/?p=71#comment-110 Alissa, you need to be picked up for a TV series. Concept: Alissa boards a plane. Chaos ensues. Title: Air Alissa. Glad you made it home for the better though. Alissa, you need to be picked up for a TV series. Concept: Alissa boards a plane. Chaos ensues. Title: Air Alissa. Glad you made it home for the better though.

]]> By: Nate Voss http://www.gelatobaby.com/2008/03/04/i-am-a-survivor-of-american-flight-137/#comment-106 Nate Voss Thu, 06 Mar 2008 00:47:58 +0000 http://www.gelatobaby.com/?p=71#comment-106 Alissa, you tell the most wonderful stories in the whole wide world. Alissa, you tell the most wonderful stories in the whole wide world.

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